Privacy Policy

Videosync privacy statement

Flik Media Group, the creator of Videosync service, is committed to protecting your privacy and personal data. This privacy statement (“Privacy Statement”) explains how Flik Media Group and its authorised partners and affiliates (“Flik”) process personal data in connection with the Videosync service (“Service”).

Personal data is information that is about you as an identifiable individual. Aggregated, statistical or de-identified information is not personal information. Information generated through your use of our websites or watching videos will not be personal information unless we can combine it with other information that would identify you.
The term “personal data”, as used in this Privacy Statement, refers to any information about you which can be used to personally identify you, such as your name, address, telephone number, e-mail address, or any other personal information you might supply.

Please read this Privacy Statement carefully prior to accessing the Website. If you do not agree with the terms of our Privacy Statement, please do not provide us with personal data and leave the Website.

Application of this privacy policy

Videosync is a video platform service that helps businesses communicate to their audience by using online video. This Privacy Policy explains how we collect, use and disclose your personal data in the course of our business. When our customers collect your personal information through our video platform service in the course of their business, their use of your personal information is governed by their privacy policy, not ours.

Videosync websites and services

The Videosync Websites include our websites www.getvideosync.com, videosync.fi, any subdomains, and any other Buildscale websites. Our Services include video management and delivery cloud and any products or services purchased or otherwise made available from Videosync Websites.

Videosync Services include video content libraries and distribution platforms that third parties can use to show viewers their videos.

Personal data

What personal information does Flik collect?
Our primary goal in collecting information is to provide you with a friendly, customised and efficient experience. We collect the following types of information:

INFORMATION YOU VOLUNTEER TO US
Flik collects identifying information when you use the Service. For example, we may require customers who use the Service to provide us with personal data such as their name, company name, phone number, and e-mail address.

We may also ask for additional types of personal data, such as your title, department name, or other additional information in order to provide you with a more personalised experience. Information that you provide to us will be kept as a record of your interaction with our Service.

AUTOMATIC INFORMATION
When you visit our Service, Flik collects your internet protocol (“IP”) addresses in order to track and aggregate non-personal information as you use the Service.

In addition, Flik automatically receives and stores certain traffic data on our server logs, including your IP address, data related to video playback quality (playtime, buffering time, packet losses, play errors) and your interactions on the Service. Flik uses this data only to diagnose technical problems, analyse trends and administer the Service.

Purpose of processing

Personal data collected through the Service is processed for the purpose of identifying viewers of content.

We will not hold it for any longer than legally permissible and necessary for these purposes.

Transfer of personal data

Personal data is transferred to the Flik clients (corporates or public sector organisations) that are using Service to offer content for their target audience. Data is transferred only to the client that is offering the content that you have registered to view. Data will not be transferred to any other organisation. Typically you will be able to detect this organisation from the first part of Service url that you are accessing, as the service url is typically formed as [clientname].videosync.fi/[event-id]

Authorised third-party service providers may be used to process personal data on behalf of Flik with respect to Flik´s technical development and quality assurance needs.

Personal data may be transferred to countries outside the EU or the EEA. Such transfers are conducted in accordance with the EC Data Protection Directive and the national personal data legislation implementing the directive. The model clauses approved by the European Commission form the basis for the transfer.

By submitting your personal data, you agree to this transfer, storing and processing. Flik will take all reasonable steps necessary to ensure that your data is treated securely and in accordance with this Privacy Statement.

Flik reserves the right to transfer personal data when required by mandatory laws or authorities. Flik may provide aggregate statistics about its Service visitors, traffic patterns, and other related Service information to third parties, but these statistics do not include personally identifiable data.

THE RIGHTS OF THE REGISTERED PERSONS

The right of the Registered Persons include:
– The right to request from the File Controller access to his or her personal data and the right to request that any error in the said data be corrected or re-moved or its processing be restricted, and to oppose to the processing or transfer-ring of the said data from one system to another;
– The right to view and, where required, to correct the personal data stored in the register; all requests must be submitted to the File Controller in writing. The Registered Persons have the right to require that any incorrect personal data saved in the register be corrected.
– To the extent that the processing of the personal data is based on the con-sent of the Registered Person, the Registered Person has the right to cancel this consent at any time without this cancellation having any effect on the legality of processing completed before the said cancellation.
– The right to submit claims to the supervisory authority on the processing of personal data.
As the processing of your personal data is necessary in order for us to be able to provide you with our services, revoking your consent may lead to a situation in which we cannot provide you with some or all of the services.

Cookies and other tools

Cookies
When you visit our Service, we may employ cookies that contain information (such as a unique cookie ID) used to track your usage of our Service. This enables our systems to recognise your browser and tell us how, when and which pages in our Service are visited and by how many people, and also enables us to recognise a return visitor as a unique user. Cookies placed by the Service cannot access, read or modify any other data on a computer.

Our Service may contain links to other websites and services which serve third-party cookies outside our control and are not covered by this Privacy Statement. You should review any privacy policies, services and applications found on such websites to understand how your information may be collected and used.

DATA SECURITY PRINCIPLES

Data will be stored in a technically secure location. Physical access to the data is prevented by means of access control and other security measures. Access to the data requires sufficient rights and multi-phase identification. Unauthorized access is also prevented by means of e.g. firewalls and other technical protection measures. Data contained in the register can only be accessed by the File Controller and separately named technical persons. Only the named persons have the right to process and maintain information contained in the register. The users are bound by confidentiality obligation. Back-ups are made of the data contained in the register in a secure manner and the data can be re-stored where needed. The level of information security is audited regularly through either external or internal audits.

MARKETING AUTOMATION

Our Service may employ marketing automation programs from vendors operating on Flik’s client’s behalf.
In such a case, you may enter our Service with a URL that contains a unique ID that is used that the visitor entering is our Service is a specific person as identified in the third-part marketing automation system. Our Service collects this ID, and sends it back to our client’s marketing automation system, along with details regarding your visit in our Service (visiting time, number of times visited).
Flik does not sell, rent or give away personal data that identifies individuals to any external party, except to client affiliates who are using Flik’s Service to offer video content to their target audience. By using this Website, you consent to the processing of data about you in the manner and for the purposes set out above.

NOTIFICATIONS

We may use your e-mail address to send you electronic marketing information. You can opt out of being contacted via e-mail using the unsubscribe function in e-mails sent by Flik.

Flik uses third-party service providers to display advertisements on behalf of Flik across the Internet.
These service providers may use cookies to collect information about your visits to our Service in order to display ads while you are visiting other websites; this information cannot be used to identify you individually.
Such information is anonymous; however, your IP address may be collected.

WEBSITE ANALYTICS

This Website uses services such as Youbora. Data collected by cookies about your use of the Service (including your IP address) will be transmitted to and stored by Youbora and other website analytics service providers, on behalf of Flik.
Flik use website analytics for the purpose of evaluating Service quality, compiling reports on Service activity for Flik’s clients and providing other services relating to Service usage.

OTHER THIRD-PARTY SERVICES

Our Website may contain links to other websites and “share” buttons (such as Twitter or Facebook) that are not operating on Flik’s behalf. Such websites, service or application providers may place their own third-party cookies on users’ computers, collect data, or solicit personal information.
Issuers of such third-party cookies have their own strict privacy policies. You should refer to any privacy policies from such websites, service or application providers to better understand how your information may be collected and used.

Disabling cookies?
You may block cookies by activating the setting on your browser that allows you to refuse accepting cookies. However, if you select this setting, you may be unable to access certain parts of the Service. Unless you have adjusted your browser setting so that it will refuse cookies, Flik will issue cookies when you access our Service.

Contacting Flik

If you have any questions regarding this Privacy Statement or if you are concerned about how your personal data is processed by Flik, please send an e-mail to privacy@flik.fi.

File descriptions related to processing of personal data under this Website for marketing, recruitment and human resources purposes are available on this page.

Changes to the Privacy Statement

Flik reserves the right to amend this Privacy Statement and the linked file descriptions at any time. You must review this Privacy Statement from time to time for any amendments.